PNN provides sales and distribution services for communications and power devices using three channels: wholesale, retail and online. In certain instances, we offer products and services directly to the end-user.
PNN services range from the sale of communication and power products and equipment, including recharge voucher sales to “top up” a utility service (phone, electricity, etc.), to managing customer accounts and billing.
Since 1998, PNN has provided retail services including the sale and distribution of telephony products and services to various corporate and individual users, through various distribution channels. Our retail products are currently being delivered to the customers via:
Operator-Branded Retail Outlets
PNN operates customer care outlets for several key operators in our market. These stores enable us provide impeccable customer-care service, including:
- Recovery of lost lines and activation of contract lines;
- Retrieval of damaged recharge card numbers;
- Provision of products and service information; and
- Prompt settlement of bills for contract lines.
PNN-Owned Branded Retail Outlets
PNN’s retail outlets are one-stop shops for independent, genuine, quality mobile, products, solutions and services.
Partner Channels for Product Distribution
PNN also has several dealers in the urban and rural areas of the country. This allows for our products and services to get to people in remote areas at no additional cost.